by Steph S | Jul 1, 2019 | Products
We hear it time and time again – the story of failure. The payment platform that fails on ‘Cyber Monday’, the power that goes out during every storm and every heat wave, dissatisfaction with NBN. It’s always something. Every time a company, a...
by Steph S | Jun 24, 2019 | Products
TRUST is more than a 5-letter word – and your customers know it! Photo by Sam Kolder from Pexels What are the key elements your customers expect when dealing with a business or representative? Just like you, they want consistency, the right...
by Steph S | Jun 12, 2019 | Products
Meaningful data has impact – it changes everything. Photo by rawpixel.com from Pexels Data without meaning is just that – data. It’s stuff you store because you are either legally obliged to, or because you don’t know what else to do with it. And...
by Steph S | May 28, 2019 | Products
If you’ve been thinking about integrating artificial intelligence into your business but aren’t sure exactly how to approach it, or what it might offer you – you’re not alone. Using a platform that already integrates AI is a potential way to...
by Steph S | May 13, 2019 | Market Insights
Call centre and frontline operations staff are passionate people. They’re passionate about helping others, which makes them want to perform their roles to the best of their ability. You have skilled, resilient and emphatic teams working to give your business the best...
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