by Steph S | Feb 19, 2020 | Products
It’s now less than a week until we arrive in the Gold Cost for the contact centre event of 2020 – Contact Centre Week Australia and New Zealand. Ahead of the event we wanted to remind you of some of the key areas of focus that knowledge management assists with. Our...
by Steph S | Nov 26, 2019 | Products
Earlier this month we asked our contacts in Singapore along to a celebration of Australian wine and knowledge management to help launch our new office and get us acquainted with our local customers. We invited a range of different company representatives that we...
by Steph S | Oct 24, 2019 | Products
We spend a huge chunk of our lives at work, thinking about work, otherwise engaged with workplace activities. We measure ourselves on the performance of our work and strive for that promotion, that raise, that acknowledgement! Mentally – the pursuit of workplace...
by Steph S | Oct 8, 2019 | Products
Last week we attended our first Singaporean event since officially opening our bricks and mortar office in the country. Our team has been raring to go, and this was a good chance to dip our toes in the vast water that is the Singapore technology events landscape. Our...
by Steph S | Aug 12, 2019 | Products
CX and EX are all over business media. It’s almost as if we’re realising the importance of experience for the first time. Improved productivity is reliant on your employee’s experience and how valued they feel, while increased turnover is about how your customers...
by Steph S | Jul 1, 2019 | Products
We hear it time and time again – the story of failure. The payment platform that fails on ‘Cyber Monday’, the power that goes out during every storm and every heat wave, dissatisfaction with NBN. It’s always something. Every time a company, a...
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